When you are ready to get your stored belongings back you can either have them delivered to you or unload at the Box-n-Go storage warehouse.
Full Container Delivery
When you want to schedule your container(s) to be delivered back to you for move out, please allow at least 3 to 4 business days to schedule your delivery. Certain times of the year (end of July through mid September) this notice requirements may change to 7 - 10 days due to the extreme work load. Please plan ahead accordingly. Your account must be up to date in order for your delivery request to be processed
Please note that a payment for the delivery fee is due the night before the delivery. Your account must be current in order for delivery to take place and the delivery on the past due accounts cannot be scheduled until the accounts are brought up to date.
The customer's or their authorized agent presence is required for the delivery of full units. Should the customer or authorized agent not be present at the time of delivery, the unit(s) will not be delivered and a re-delivery and re-scheduling fee may apply.
All deliveries are subject to our service area limitations.
Move out at Box-n-Go facility
Should you be moving and decided on not using our delivery services, you can come to our facility and pick up your belongings there. Once you know your schedule, just give as a call and we will take care of the rest. We will pull your unit(s) and set them down on the ground in the access area, so that you or moving truck can drive right up to them. We can even set your units on the dock should that be more convenient for you. There is a $15 fee for move outs at the facility.
You can schedule your facility move out 7 days a week during our normal warehouse business hours. Please note that you need to schedule your activities so that you can finish unpacking and leave the premises before closing time as specified above.
Should you need any boxes or help with your padlock while you are accessing your unit, we are here to help. We have a full complement of packing supplies available on site and can even cut your padlock for you, should you lose your key.
Clean-up and refuse.
Customer must clean all articles and refuse out of the container(s) prior to turning the containers over to Box-n-Go. Should any container contain any articles or refuse Customer may be charged a Cleaning/ Disposal Fee.
Storage Proration.
Customers who fulfilled the minimum stay requirements (based on the term option chosen) will receive a refund for the unused portion of the month that they paid for. All refunds are processed within a 30 day period following the move out.
